New User Training

Policy and Agreement

User Policy Agreement form is available here: HMIS / SERVICEPOINT USER POLICY AGREEMENT

All Maine HMIS users must read, acknowledge and sign the HMIS/ServicePoint User Policy, Responsibilities Statement, and Code of Ethics before they are allowed access to the HMIS system.


We are currently in the process of re-organizing our training process.


For all Training needs at this time please complete the user agreement and email it to the HMIS Team at



Attn: HMIS Team
353 Water Street
Augusta, ME 04330

Fax (207) 624-5768


The classes will cover:

Login to ServicePoint®
Navigate to ClientPoint
Search for Client Records
Input Client Data via ClientPoint
Configure and manage Households
ServicePoint Summary screen data entry workflow
Add Entry/Exit and Services data to a Client Record.

Successful completion of the HMIS New User Training is required prior to a user being allowed to access The Maine HMIS ServicePoint system.

Note: Our GoTo Training software assumes that each registrant will have a distinct email address and will not allow two registrations for the same email address for the same class. In terms of things like on-line tests the assumption is each participant will login using a different machine so that the test represents their work not a group effort.