Archive
Household management in ServicePoint v.5.7
The household management screens have been updated in ServicePoint v.5.7. For a brief (9 min) tour, please watch the following video:
Interim and Follow Up Reviews
Version 5.7 of ServicePoint includes new functionality to allow users to capture data “as of” a specific date. This new functionality is called “Interim” and “Follow Up” reviews. ”Interim” reviews are used after a client has entered or enrolled in a program but before the client is exited or discharged. ”Follow Up” reviews are only used after a client has exited or been discharged from a program.
For a more thorough explanation please watch this brief video, and if you have any additional questions please feel free to contact the HMIS Help Desk using the “Help” link above:
Thank you.
How do I think about recording information about client stays in my program?
There are several different types of programs that use HMIS to record data about their clients. Some programs are designed to be short-term interventions (such as Emergency Shelter, Outreach, and PATH), and other programs are designed to be geared toward longer-term solutions to support clients in their housing stability (Transitional Housing, Safe Havens, Permanent Supportive Housing programs).
Given the differences between short-term and long-term programs, there are two distinct ways to conceptualize a timeline of events that need to be recorded in HMIS. The following video describes the concepts of the two different approaches to client timelines:
Entry Exits for multi person Households in Shelter
Tracking entries and exits from short-term stay programs is relatively easy for individual clients, but tracking the comings and goings of multiple family (or Household) members is a bit more challenging. The challenge becomes even greater when different household members enter and exit at different times, or when family members exit and re-enter a program multiple times over the course of the family’s entire stay.
The following video describes the process for the correct treatment of multiple household members at different times, including entering, exiting, and re-entering as needed. The process also keeps in mind that for shorter-term programs such as Emergency Shelter it is important to achieve two different goals:
1) Proper “grouping” of household members, so that children do not inadvertently become “unaccompanied youth,” and
2) Accurate record keeping of program “stays” in shelter, which for Shelter Funding reimbursement purposes must be accurately counted as reimbursable “bednights.”
If you have any specific questions or complex household entry/exit issues after seeing the video, please feel free to contact the HMIS Help Desk using the “Help” link above. Thank you.
…now on to the video:
Income and Demographics reports updated
In the ART Statistics folder there are two new reports replacing the existing reports.
“Client Income at Entry and Exit v1.0″ is an updated report to show the income at entry and currently or at exit.
“Program Demographics Report – (0323) ME v2.5″ is an updated version of the ServicePoint report.
Exit Destinations Outcomes report
This report started out as a standard Bowman Systems created report. It is currently in Beta (testing). It seemed so useful that I had to do some testing on it and while I needed to do a couple of improvements it should be available to all.
The video will give the basic use information. It would be good to get feedback on this report so that we can have input into the final Bowman report based on what ‘real’ users of the report see. Please send any comments on this report using the help form.
Clif
New ART report for Voucher-based programs VIDEO
There is a new report available in ART for voucher-based programs such as Shelter Plus Care, BRAP, and STEP. The report is intended to help voucher programs report on where they are leasing up clients, by calculating the CoC, Region or County where the client is leased based on the Client’s Current Zip Code as recorded in HMIS. Please view the short video below for more information about how to run the report and use it:
Thank you.
CoC UDE data completeness and DKR reports VIDEO
The two CoC UDE data completeness and DKR reports are designed to give feedback on the basic completeness and the use of Don’t Know and Refused (DKR) to answer UDE questions. These reports are designed to report on programs in a CoC. There are other similar reports which are designed to give more detailed reports for a single type of program.
The CoC UDE data completeness and DKR v2.4.1 and CoC UDE data completeness and DKR Detail v2.4.1 reports have been updated based on feedback from users. The video will outline the biggest change, use of what are called input controls to make the report more flexible. The pdf linked to below the video gives much the same information as a document.
Making your client’s record visible to another program
When a person receives services from more than one program, it is possible to share that client’s electronic HMIS record between service agencies. This reduces the need for duplicate data entry practices and coordinates the client’s care between providers.
Click below to access an instructional video for how to selectively open your client’s HMIS record to another provider inside HMIS.
Using ART to answer 2011 NOFA Exhibit 2 Question 4C
The “4C-HMIS Participation for 2011 NOFA” report is a report designed to provide the answers you will need when filling out the 4C section of the NOFA. The report itself is a very simple report which reports the number of clients recorded for a provider in HMIS / ServicePoint and their data quality.
Click below to access an instructional video for how to run the report, as well as written instructions.
